CRM software is used by consumer-facing businesses to build and enhance customer relationships, and ultimately to improve sales. When IDC examined global CRM market share by revenue during the first half of 2020, it found that Salesforce controlled more share at No. 1 (19.8%) than No.'s 2 through 5, combined! Read More...
CRM software is used by consumer-facing businesses to build and enhance customer relationships, and ultimately to improve sales. When IDC examined global CRM market share by revenue during the first half of 2020, it found that Salesforce controlled more share at No. 1 (19.8%) than No.’s 2 through 5, combined!
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