(Bloomberg) — Amazon.com Inc.’s retail website suffered an issue on Friday that prevented some shoppers from being able to purchase items.
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Users who clicked “Proceed to Checkout” from their digital shopping cart reported encountering error pages, failures that occurred on Amazon’s e-commerce website and mobile app. Downdetector, which tracks complaints about online services, noted a sudden rise in problems with Amazon.com beginning at about 4 p.m. New York time.
Amazon’s error pages include a message that something went wrong and a photo of one of a rotating cast of Amazon employees’ dogs. Outages can be expensive for the largest online retailer. The Seattle-based company reported sales of about $148 billion for the three months ended in June.
Amazon spokespeople didn’t immediately respond to messages seeking comment. Technology news site GeekWire reported the outage earlier.
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