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Amazon Checkout Crashes; Shoppers Get Error Page With Dogs

(Bloomberg) -- Amazon.com Inc.’s retail website suffered an issue on Friday that prevented some shoppers from being able to purchase items. Most Read from BloombergDense Cities With Low Emissions Suffer Most From Air Pollution, Study FindsA Guide to Urban Swimming in Europe, Beyond the SeineIntergenerational Housing Could Help Older Adults Combat LonelinessTurkey Plans Istanbul Taxi Surge to Tackle ComplaintsAs Rural Hospitals Shutter Maternity Wards, Urban Ones FollowUsers who clicked “Proceed Read More...

(Bloomberg) — Amazon.com Inc.’s retail website suffered an issue on Friday that prevented some shoppers from being able to purchase items.

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Users who clicked “Proceed to Checkout” from their digital shopping cart reported encountering error pages, failures that occurred on Amazon’s e-commerce website and mobile app. Downdetector, which tracks complaints about online services, noted a sudden rise in problems with Amazon.com beginning at about 4 p.m. New York time.

Amazon’s error pages include a message that something went wrong and a photo of one of a rotating cast of Amazon employees’ dogs. Outages can be expensive for the largest online retailer. The Seattle-based company reported sales of about $148 billion for the three months ended in June.

Amazon spokespeople didn’t immediately respond to messages seeking comment. Technology news site GeekWire reported the outage earlier.

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