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Amazon closes more of its cashierless convenience stores

Amazon has shut down three more stores featuring its Just Walk Out technology, but the company says it remains committed to building out that technology as an offering for third-party merchants. The e-commerce giant closed three of its Go convenience stores in New York last week, The Information confirmed on Friday, leaving just 17 across the nation. (Amazon notes it recently opened one in Washington.) These convenience stores use AI systems to track what customers pick up, allowing them to buy Read More...

Amazon has shut down three more stores featuring its Just Walk Out technology, but the company says it remains committed to building out that technology as an offering for third-party merchants.

The e-commerce giant closed three of its Go convenience stores in New York last week, The Information confirmed on Friday, leaving just 17 across the nation. (Amazon notes it recently opened one in Washington.) These convenience stores use AI systems to track what customers pick up, allowing them to buy items without ever having to formally check out with a cashier. Since 2023, Amazon has cut the number of Go storefronts it operates nearly in half. In a statement, the company said it closed these particular stores for economic reasons. “In this case, while these three stores were performing well, we couldn’t make the economics work with the lease cost, so we’ve decided not to renew and have closed these locations,” a spokesperson said.

Amazon pulled Just Walk Out technology from its next-generation grocery stores earlier this year, saying at the time it would focus more on smaller grab-and-go shops – but maybe not its own. Amazon licenses Just Walk Out technology to lots of third party convenience stores, and Amazon says it’s still committed to the Go format and technology as a whole.

Update: This story has been updated to reflect the reason Amazon closed these stores.

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