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Disruption turns in-house lawyers into strategic enablers

The solution, developed by the ecommerce giant and money transfer company Western Union, allows customers to place an order online and then pay in cash at a branch of Western Union. “Lawyers were at the table from start to finish,” says the financial services company’s chief legal officer, Caroline Tsai, about achieving the deal. There has long been a debate about whether general counsel and in-house lawyers generally are primarily business enablers or guardians. Read More...

The solution, developed by the ecommerce giant and money transfer company Western Union, allows customers to place an order online and then pay in cash at a branch of Western Union. “Lawyers were at the table from start to finish,” says the financial services company’s chief legal officer, Caroline Tsai, about achieving the deal. There has long been a debate about whether general counsel and in-house lawyers generally are primarily business enablers or guardians.

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