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American City Business Journals
‘Economic conditions have shifted:’ FedEx Ground to suspend residential Sunday delivery service in some rural areas
At the start of 2020, FedEx Ground, one of FedEx’s largest subsidiaries, officially made the costly shift to seven-day residential deliveries, anticipating the continued growth of e-commerce. Then COVID-19 spread like wildfire, and with people hunkered down in their homes avoiding the virus, demand for e-commerce exploded — drastically increasing FedEx Ground’s volume levels, and causing executives to tout the decision to add the service on Sundays. “What we expected to happen over a few years, happened over a few months,” FedEx president and CEO Raj Subramaniam said on an earnings call in June 2020.
