Microsoft (MSFT, Financials) unveiled autonomous artificial intelligence agents as part of its Copilot Studio platform to boost company efficiency via automation and decision-making.
With tools like memory for running linked activities, entitlements to govern data access, and tool integration for task fulfillment, the platform lets businesses create and modify AI assistants suited to certain jobs.
Within Microsoft 365 Copilot, the company has also instituted predefined roles including agents for employee self-service to handle HR and IT inquiries, SharePoint management for collaboration tasks, meeting facilitation with real-time note-taking, and live translation in Teams for up to nine languages.
Microsoft unveiled capabilities including an Agent Software Development Kit using Azure AI, a low-code Power Apps builder for business apps, and an agent library with templates for typical situations to help development. Azure AI is used in These AI-powered solutions may now interface with outside apps such Salesforce (CRM, Financials), ServiceNow (NOW, Financials), and Zendesk (ZEN, Financials) and enable multimodal features including voice and picture analysis.
From Excel for automating spreadsheets to PowerPoint for generating presentations with automatically produced slides and speaker notes to Outlook for email and calendar management, Microsoft is extending AI capability throughout its range of products.
To handle security issues, the organization underlined robust data protection policies, encryption, administrator-controlled access, and human supervision of important choices. Microsoft views these agents as tools to manage multi-step business processes, therefore freeing staff members to concentrate on more strategic tasks.
The introduction of autonomous agents highlights a major change toward workplace automation, generating both possibilities for productivity increases and worries about workforce changes and the requirement of reskilling.
This article first appeared on GuruFocus.
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