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PagerDuty’s CEO on Why the CrowdStrike Tech Outage Had Such a Major ‘Blast Radius’

PagerDuty CEO Jennifer Tejada said that “there’s no such thing as perfect software” and explained how tech outages can unfold in an interview filmed on May 22, 2024. What’s it like to run a company that helps businesses manage their software systems when there is a massive tech outage crippling operations around the globe? “I first heard about it because I got a page very, very early in the morning [last Friday] and was able to go back to sleep because our platform was running phenomenally well,” Tejada told Barron’s. Since then, though, Tejada has been working hard to help customers mitigate any impact from the outage. Read More...

PagerDuty CEO Jennifer Tejada said that “there’s no such thing as perfect software” and explained how tech outages can unfold in an interview filmed on May 22, 2024. What’s it like to run a company that helps businesses manage their software systems when there is a massive tech outage crippling operations around the globe? “I first heard about it because I got a page very, very early in the morning [last Friday] and was able to go back to sleep because our platform was running phenomenally well,” Tejada told Barron’s. Since then, though, Tejada has been working hard to help customers mitigate any impact from the outage.

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