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Washington Post

Why are my loyalty points worth less after the pandemic?

When Kathy Kieffer tried to book an award ticket from Medford, Ore., to Bangkok for this December, she didn’t expect any post-pandemic point inflation – at least not yet. Then she saw the price for her economy class ticket on United Airlines and its partners to get to Thailand: 88,000 miles, or about 10 percent more than it had been only a few months before. She wishes she hadn’t waited.Subscribe to The Post Most newsletter for the most important and interesting stories from The Washington Post.

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