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Salesforce.com (CRM) Q4 Earnings: Taking a Look at Key Metrics Versus Estimates

The headline numbers for Salesforce.com (CRM) give insight into how the company performed in the quarter ended January 2023, but it may be worthwhile to compare some of its key metrics to Wall Street estimates and the year-ago actuals. Read More...

For the quarter ended January 2023, Salesforce.com (CRM) reported revenue of $8.38 billion, up 14.4% over the same period last year. EPS came in at $1.68, compared to $0.84 in the year-ago quarter.

The reported revenue represents a surprise of +4.99% over the Zacks Consensus Estimate of $7.99 billion. With the consensus EPS estimate being $1.35, the EPS surprise was +24.44%.

While investors closely watch year-over-year changes in headline numbers — revenue and earnings — and how they compare to Wall Street expectations to determine their next course of action, some key metrics always provide a better insight into a company’s underlying performance.

Since these metrics play a crucial role in driving the top- and bottom-line numbers, comparing them with the year-ago numbers and what analysts estimated about them helps investors better project a stock’s price performance.

Here is how Salesforce.com performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts:

  • Revenue- Professional services and other: $595 million compared to the $595.25 million average estimate based on 13 analysts. The reported number represents a change of +19.5% year over year.

  • Revenue- Subscription and support: $7.79 billion versus $7.39 billion estimated by 13 analysts on average. Compared to the year-ago quarter, this number represents a +14.1% change.

  • Revenue- Subscription and support- Service: $1.92 billion versus $1.88 billion estimated by four analysts on average. Compared to the year-ago quarter, this number represents a +12.5% change.

  • Revenue- Subscription and support- Marketing and Commerce: $1.18 billion versus the four-analyst average estimate of $1.14 billion. The reported number represents a year-over-year change of +12.5%.

  • Revenue- Subscription and support- Platform and Other: $1.56 billion versus $1.52 billion estimated by four analysts on average. Compared to the year-ago quarter, this number represents a +15.3% change.

  • Revenue- Subscription and support- Data: $1.34 billion versus $1.14 billion estimated by four analysts on average. Compared to the year-ago quarter, this number represents a +18.3% change.

  • Revenue- Subscription and support- Sales: $1.79 billion versus $1.72 billion estimated by four analysts on average. Compared to the year-ago quarter, this number represents a +12.7% change.

View all Key Company Metrics for Salesforce.com here>>>

Shares of Salesforce.com have returned -2.6% over the past month versus the Zacks S&P 500 composite’s -2.5% change. The stock currently has a Zacks Rank #2 (Buy), indicating that it could outperform the broader market in the near term.

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