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The New York Post: Families in Alabama and Mississippi say hackers harassed kids through Ring security systems

A Ring representative reportedly said at the time of the Mississippi incident that the app’s own security system was not compromised and encouraged users to use two-factor authentication. Read More...

An Alabama man has taken legal action against the security-camera brand Ring after a hacker accessed his device and taunted his kids, according to his reported claim.

John Baker Orange filed a class-action lawsuit Thursday against Amazon AMZN, -1.23% and the security product, claiming the camera system is “fatally flawed,” CTV News reported.

Orange said he installed the device over his garage to “provide additional security” for his home.

But someone breached the Ring’s security system when his three children were playing basketball on the driveway, he said.

The hacker allegedly spoke to his kids over the speaker system and encouraged them to move closer to the camera.

“Ring does not fulfill its core promise of providing privacy and security for its customers,” the suit said. “Ring failed to meet this most basic obligation by not ensuring its Wi-Fi enabled cameras were protected against cyberattack.”

Ring
Ring video doorbell.

Ring didn’t respond to request for comment on the suit, CTV reported.

The suit comes after a Mississippi family claimed that someone had hacked the Ring security camera in their daughter’s bedroom. Footage on the device revealed that a stranger had been talking to the 8-year-old girl while she was in the room by herself, WMC-TV News reported.

“I’m Santa Claus,” the person can be heard saying. “Don’t you want to be my best friend?”

A Ring representative reportedly said at the time that the app’s own security system was not compromised and encouraged users to use a two-factor identification system. “While we are still investigating this issue and are taking appropriate steps to protect our devices based on our investigation, we are able to confirm this incident is in no way related to a breach or compromise of Ring’s security,” the statement said.

“Due to the fact that customers often use the same username and password for their various accounts and subscriptions, bad actors often re-use credentials stolen or leaked from one service on other services.”

A previous version of this report appeared at NYPost.com.

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